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Mattress Factory Mattress - Delivered the Wrong One

(Kennesaw, GA)

I purchased a top of the line mattress from
The Mattress Factory just a couple days ago and
was very upset to see that what they delivered was
nothing like the model on the showroom floor.

The one in the store had a thick plush pillow top that you sunk into quite comfortably. The one they delivered had a very thin pillow top and is extremely firm. Nothing like the one in the store.

Our reply

Hi, thanks for sharing your experience. Did you contact the Mattress Factory to get the correct mattress delivered to you? I hope it works out for you.

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