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Mattress Warehouse



Looking for Mattress Warehouse online? You're likely to come across two different companies by the same name, but they are two separate mattress companies.

Mattress Warehouse - Largest Mattress
Discount Company in U.S.

The first company with that name has stores in Pennsylvania, West Virginia, Virginia, and North Carolina. They offer several of the top name brand mattresses including Sealy, Simmons, Serta, Tempur-Pedic, Beautyrest, Embody, Spring Air, and Stearns & Foster. They offer all sizes: twin, twin XL, full, queen, king, and California king.

Clicking on the first result will take you to a website with an automatic pop-up window that requests a zip code. If you don't enter a zip code that is within the company's delivery area, you can't enter the site at all, which makes it pretty difficult to even look at what the company has to offer! The actual website address is www.sleephappens.com.

Here's how to look at their website even if your zip code won't work - put in the zip code of 21702, which is the store's home location, and you'll be able to peruse the site without any problem.

Now, if your zip code won't work, you will be directed to their partner site of Coast to Coast Mattress located at www.coasttocoastmattress.com.

Coast to Coast Mattress offers many top quality brands of mattresses, just like their partner company, but will deliver a mattress for no additional charge to any state within the U.S. and their website is easy to access and user-friendly.

What Do Customers Say?

  • Excellent customer service!

  • Horrible customer service

  • Felt like I was educated in mattresses so I could make a good decision

  • Terrific products

  • Took forever to get my mattress - 3+ weeks

  • Honest, helpful service

  • Inexpensive prices compared to other stores

  • Corporate associates and store associates don't communicate well

  • Fantastic experience - would go there again

  • No call back on my warranty claim - never did hear back, now stuck with a defective mattress

  • Ripped us off - higher prices on accessories than anywhere else

  • Much better than some other places I've visited

Mattress Warehouse & Sleep Outfitters

This online mattress retailer is another company with the same name as the first, but it is a separate company with about 30 stores in the states of Indiana, Ohio, Kentucky, and West Virginia. In the state of West Virginia, the company goes by the warehouse name, but in the other states, due to licensing laws, the company name is Sleep Outfitters. It's the same company, owned by Kim Knopf.

What does this mattress company offer? They offer all the popular styles of mattresses including memory foam, latex foam, and innerspring as well as the top brand names in the industry. Expect to find mattress brands such as Sealy, Serta, Tempur-Pedic, Stearns & Foster, Simmons, and more.

This company offers you a free 120-day trial to make sure the mattress you've chosen is the right one for you. Their website address is www.mattresswarehouse.com.

What Do Customers Say?

  • Yes, they give you a 120-day trial, but they ask you to leave the plastic on the mattress - how can I figure out if I really like it or not? Very inconvenient and frustrating process.

  • Bought a mattress from Sleep Outfitters to the tune of $2,000 and found out it was a used mattress, not a brand new one.

  • Had to pay to get a replacement mattress

  • Poor quality mattress - sagged in the middle after only a few months and the company wouldn't honor the warranty

  • Horrible customer service

  • Rude salespeople

  • Won't stand behind their products

  • Wouldn't recommend this company to anyone!

Similarities Between the Two Companies

  • Both offer top quality and brand name mattress brands

  • You can also buy footboards, headboards, linens, and pillows from both companies

  • Online presence and brick and mortar showrooms

What are the Differences?

  • The second company offers 120 days to decide if you like your mattress or not

  • The first company offers free delivery and set up

  • Coast to Coast Mattress offers organic and natural mattresses

›› ›› Mattress Warehouse

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